At Agent.so, we're dedicated to ensuring a smooth and enjoyable experience as you explore the vast capabilities of our AI apps. However, we understand that sometimes things don't go as planned.
Here's what you need to know about our Shards refund policy:
We believe in a fair experience for all our users. As a general policy, we do not offer refunds for Shards spent within our apps. Shards are like tokens for a ride; once the journey begins, the token is used.
We live in an age of technology, which occasionally has its hiccups. If you find yourself charged for Shards but, due to a network or server error, the Shards were not received, rest assured, we've got your back.
In the rare instance that such a technical glitch affects your Shards balance, our team is ready to assist.
Reach out to us with the details of the issue, and we will investigate promptly. If it's a hiccup from our end, you can expect a refund of the Shards that slipped through the digital cracks.
