How do I recover a lost account?

At Agent.so, we get it. Misplacing access to your account can be a real headache.

But fear not! We have an established procedure specifically to assist you in retrieving your account. Plus, our support team is always here to walk you through the process.

First things first, you'll need to get in touch with our support team.

All you have to do is contact us, providing details about your account to paint a clearer picture of your situation. This enables us to tailor our assistance to your needs during the account recovery journey.

Verification

The next step is the verification process, critical for returning your account safely and securely.

One thing to note is the importance of having a secondary email address connected to your account.

This is crucial for the verification process, as it acts as a safety net, aiding us in confirming you're the actual owner of the account during recovery. If you're unsure how to add a secondary email, we've got an informative article about it.

After verifying that the account is yours, we'll guide you through the steps to regain access.